Exception ownership / Phase 0
Operations Inbox
Own every exception until the fix is verified.
● Fixture sync · 08:00 UTC
Open incidents
4
↗ Across 4 active workflows
Waiting on 3PL
2
↗ Next follow-up today
Needs approval
2
↗ Financial actions blocked
Resolved by AI
77%
↗ Simulated this week
Active incidents
4 incidents · sorted by next action| Incident | Severity | Waiting on | Age | Status | Next step |
|---|---|---|---|---|---|
HIGH Fulfillment SLA breachOrder #18294 | HIGH | Mock 3PL | 1d+ | Waiting on 3PL | Review → |
HIGH Label created · no first scanOrder #18287 | HIGH | Carrier | 1d+ | Investigating | Review → |
MEDIUM Partial fulfillment stuckOrder #18291 | MEDIUM | Mock 3PL | 1d+ | Waiting on 3PL | Review → |
HIGH External case stalledCase 441 | HIGH | Mock 3PL | 20h | Action scheduled | Review → |